Co-Managed IT Services

Customized IT Support Designed for Your Success

While you may not need a Managed Services Provider (MSP) for all your IT work, teaming up with one can give you support and peace of mind when you need it most.

What Is Co-Managed IT Support?

Allow your internal IT team to accomplish more by augmenting specific elements to a trusted partner. Co-Managed IT support creates a partnership between your internal IT team and Anderson Technologies, allowing you to tackle strategic IT projects.

Your IT team will love you for it!

Are You Feeling the Limitations of an Internal IT Staff?

Narrow Expertise

Internal IT teams must work on a variety of IT issues. Your in-house team should handle the day-to-day technical hiccups of the business. This can mean that while all of the basics are handled, the IT team lacks in-depth expertise in specific areas, such as networks, cybersecurity, and infrastructure, that a larger staff can offer.

Limited IT Resources

A small IT team often comes with a small budget as well. This can mean that enterprise-grade IT tools are too expensive to purchase on your own, and some essential resources can only be purchased in bulk. What is affordable to a small IT team may not be enough to keep your business secure and well-maintained for the long-term, which could leave you lacking the correct tools to keep your business safe and could cost you more time or money down the road.

Dependency on One or Two Employees

When your entire IT department consists of one person, you have no IT department whenever they take time off or leave the company. Even if you have an IT team of multiple employees, the loss of one person for a day/week/forever can dramatically interfere with your IT team’s ability to handle the normal workload or emergency situations.

Time-Consuming Help Desk

If an internal staff is dealing with one-off help desk issues, such as printer problems or forgotten passwords, they don’t always have time to work on the essential maintenance of IT systems or perform larger improvements to secure and upgrade your IT infrastructure. This could leave you unprotected to outside attacks or perpetually dealing with smaller computer issues instead of focusing on the big picture. It can also leave your staff stressed and scrambling to try and get everything done.

How Can Partnering with an MSP Help Your Business's IT Team?

Bringing in an MSP to supplement your internal IT team allows your organization to fill skill gaps and ensure full IT coverage in both service and skillset. Without the correct support, your current IT team can suffer as well.

By working alongside an MSP, you won’t have to:

  • hire a large IT team. An MSP brings a wide array of professional IT staff with different specialties and backgrounds who are ready to handle whatever your business needs.
  • worry about your IT team members being off-duty or leaving. An MSP ensures your IT support remains covered even if you lose an IT team member.
  • sacrifice essential maintenance and big projects to keep your employees running day to day. Your IT team can help your employees while an MSP maintains your network, security, and the continuous IT operations that keep your business running.
  • miss out on the best suite of IT tools. An MSP brings with it the best software and monitoring services that you might not be able to purchase on your own.

 

Collaboration and Teamwork Mark Our Partnerships