Save Yourself a Call: 5 Common Helpdesk Issues and How to Fix Them (Updated)

Sometimes a little troubleshooting can save yourself a call

There’s no getting around it: some people just aren’t tech-savvy. We’ve all met (or been) that person in the workplace who just isn’t “good with computers” when everything isn’t working as it should. Those feelings are valid! Technology changes frequently, and that’s far faster than most people can keep up with. Your managed services provider […]

Byte-Size Tech: 3 Tips for Troubleshooting Before Calling IT

Save yourself a call! Use these troubleshooting tips

Libby Powers and Junior Systems Administrator Ben Fairbanks, both of Anderson Technologies, chat about one of the most common issues computer users face: slow operations. Ben identifies three possible approaches to troubleshoot that can often resolve the issue without starting a ticket with your IT provider. Ben shares tips about internet speeds, connectivity, computer updates, […]