Save Yourself a Call: 5 Common Helpdesk Issues and How to Fix Them (Updated)
There’s no getting around it: some people just aren’t tech-savvy. We’ve all met (or been) that person in the workplace who just isn’t “good with computers” when everything isn’t working as it should. Those feelings are valid! Technology changes frequently, and that’s far faster than most people can keep up with. Your managed services provider […]
Don’t Showcase Secrets on Zoom
After a year of video conferencing, we’ve all heard the horror stories. From video filters you can’t turn off to having private conversations when you’re not muted to unintentionally flashing everyone in a work meeting, the tales are usually embarrassing and often a funny story for all involved when it’s over. While these video failures […]
Byte-Size Tech: 3 Tips for Troubleshooting Before Calling IT
Libby Powers and Junior Systems Administrator Ben Fairbanks, both of Anderson Technologies, chat about one of the most common issues computer users face: slow operations. Ben identifies three possible approaches to troubleshoot that can often resolve the issue without starting a ticket with your IT provider. Ben shares tips about internet speeds, connectivity, computer updates, […]
Byte-Size Tech: Working from Home with a VPN?
… What Could Go Wrong? Mark Anderson and Libby Powers of Anderson Technologies take a moment to explain how a popular work-from-home set-up might not be providing the security you want. If you’re re-evaluating your remote work set-up, or considering a hybrid work (part time at home) model, it is important to dig into the […]
Work From Home – Who’s Flipping to Hybrid?
After nearly a year of pandemic-related roadblocks, business owners may feel like circumstances have taught them everything about telework and managing employees both near and far. On the other hand, some business owners may still gravitate towards a strictly on-site model for better collaboration and simpler secure IT. As workers slowly shift to the “new […]
5 Tips for Security-Conscious Zooming
https://vimeo.com/572257152 Last year when the COVID-19 pandemic restricted our ability to connect in person, we all became very familiar with the video conferencing software Zoom. No one could have predicted that a significant chunk of business in 2020 would be conducted through webcams and video calls. Schools, universities, and businesses have chosen Zoom out of […]
Learn: How to Identify Phishing and BEC Emails
Read More About Phishing and BEC Emails Email is fast-paced and an essential part of work communication. It is also one of the biggest vectors for cyber threats. How can you sort the scams from legitimate emails?
Policies To Update When Employees Return to Work
For more than six months, the world has been upended by the COVID-19 pandemic. A true return to “normal” may seem far on the horizon, but many companies are preparing their offices for employees to return full- or part-time. There’s much to prepare in order to meet everyone’s needs during this transition, some decisions are […]
Is Your Computer Slowing You Down?
What’s holding you back from having a work-from-home experience that is just as effective as working from the office? Maybe you’ve got a rambunctious puppy or children adapting to remote learning. IT experts can’t do much about those, but in onboarding new clients and supporting existing ones during this strange time, Anderson Technologies has discovered […]
Learn: How to Maintain a Secure Work from Home Environment
Learn How to Stay Secure While Working From Home Some important reminders and guidelines to follow for any business focused on IT security, but our guide on maintaining a secure work environment from home is especially prescient for those seeking flexible options for their employees!
