Careers at Anderson Technologies
Do you have an unlimited mindset? Are you humble and intelligent? You’ll fit right in! We’re trustworthy, disciplined, and love to remove limitations. And, we have fun while we’re doing it.
Anderson Technologies is a growing small business dedicated to providing other small businesses with IT solutions. All Anderson Technologies employees receive: healthcare coverage, 401K retirement with 3% match, paid time off, learning and development opportunities, and cross-functional training. Anderson Technologies is an Equal Opportunity Employer.
Anderson Technologies is actively seeking applicants for the following positions.
If you would like to submit your resume, please email careers@andersontech.com.
Cybersecurity Analyst
We’re looking for an Analyst with 3+ years of experience. We are a growing firm known for providing creative, well-engineered solutions to our clients and acting with honesty and integrity.
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Are you humbly intelligent, trusted, and love detailed excellence? This position requires an infinite mindset to strategize, think on your feet, and be willing to do whatever it takes to protect the clients we love. Our cybersecurity team is depended on to proactively keep our clients secure and respond appropriately should a threat appear.
If this resonates with you, we’d love to talk!
Responsibilities:
- Incident Response for all client systems
- Proactive threat monitoring, and reviewing alerts
- Vulnerability testing for customers.
- Respond to client security questionnaires, RFP/RFI’s, and audit requests.
- Process building and documentation
- Periodic client ACL reviews
- Annual client systems reviews to ensure environments are secured
- Change management reviewal process
- Baseline security configurations for security appliances or SaaS solutions
- Support cybersecurity related initiatives as required.
- Work with Associate IT Director to set baseline cybersecurity policies for clients
Required skills:
- Bachelor’s degree or equivalent certifications and/or experience
- 3-5 years of Cybersecurity experience
- Commitment/desire to meet individual and company goals and targets
- Expresses company core values: golden character, infinite mindset, detailed excellence, dedicated and loyal, humbly intelligence, initiative, and optimism (See Anderson Tech Core Values)
- Strong background in system administration or cybersecurity
- Strong time management, organization, and problem-solving skills
- Project and resource management skills
- Deep analytical skills
- Ability to handle conflict and objections with a levelheaded approach
- Ability to build rapport and develop strategic relationships
- Creative problem solving
- Expert troubleshooting skills for complex technical issues
- Exceptional customer service
- Outstanding written and oral communication
- The ability to work independently without daily direction
Please submit a cover letter explaining why you would excel in this position along with your resume and salary requirements.
Systems Administrator II
Are you humble and intelligent? Do you complete a task with detailed excellence? We are seeking a Systems Administrator II who thrives on working in rapidly expanding and evolving IT environments.
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This technical position will primarily be responsible for managing larger clients who often have multi-office network environments. In this fast-paced environment, you will be performing systems and network administration on a day-to-day basis as well as troubleshooting client escalations. Competence in the following areas is required: servers, workstations, network infrastructure, data storage, cloud services, and network applications with an emphasis on Microsoft Windows server and cybersecurity services. Additionally, a basic understanding of a range of software applications (Sage, Quickbooks, SAP, etc.) is needed. Work will be performed remotely at our main office as well as onsite at client locations.
Responsibilities
- Monitor and maintain client computer and network infrastructure to ensure optimal performance, reliability, and security.
- Independently manage projects for a variety of clients
- Answer customer calls and provide support to help resolve technical issues in addition to being a resource for client escalations.
- Review systems and key indicators on daily basis.
- Assist users via various channels such as in-person, phone, email, or chat, ensuring excellent customer service and satisfaction.
- Proactively monitor, document, and report administration activities and network operating environment information.
- Extend knowledge of IT networking skills (firewalls, switches, wireless access points) as well as client backups and business continuity verifications.
- Identify opportunities to further assist clients and succeed in their environments.
- Support with client hardware replacements and migrations and assist with larger projects, conversions and core application upgrades.
- Facilitate status meetings with client and account team.
- There may be an opportunity to mentor junior level team members
Required Skills:
- 5 years of System Administrator experience with demonstrated understanding of how to trouble shoot and resolve a variety of IT support needs.
- Exceptional Customer Service: Excellent interpersonal and communication skills – including strong phone skills – are essential for effectively interacting with users, understanding their needs, and providing assistance in a professional and courteous manner.
- Critical Thinker: Effectively combine active listening with IT knowledge to troubleshoot and resolve complex technical issues
- Persistent: Ability to grapple with larger IT issues and remain steadfast when working towards the resolution.
- Independent: Ability to prioritize tasks and manage workload effectively without daily direction.
- Meticulous: Detailed and thorough in executing daily tasks to ensure accuracy and quality in deliverables.
- Strong Writing: Ability to document all situations and applications clearly, concisely and coherently.
- Degree: Bachelors degree or equivalent experience/certifications
Additional Technical skills:
- A+ certification
- Network+ certification
- Security+ certification
- Cloud-focused certification
- Highly proficient in desktop IT technologies (Windows 10, 11, Mac OS X, Microsoft offerings including Microsoft 365, Azure, etc.)
- Strong security certifications or specified training/experience
- Understanding of Windows registry, group policies, event logs, application log files and other configuration/information files
- Understanding backup applications and hardware
- Windows Server installation, configuration, and administration
- Active Directory management and troubleshooting
- Microsoft Server installation, configuration, and administration
- Microsoft 365 services implementation, configuration, and administration
- A good understanding of networking (TCP/IP, DNS, DHCP) and Internet fundamentals
- A broad understanding of Storage and Virtualization technologies
Salary Range – $75,000 – $90,000
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
Monday to Friday – hybrid remote