What Are Managed IT Services? Unlocking the Benefits of Partnering with an MSP
“IT support,” “tech services,” “managed services,” “IT consulting”—with so many similar-sounding terms, it’s no wonder business owners find themselves confused about what managed IT services actually entail. If you’ve ever wondered whether managed IT services for businesses are the same as basic technical support (they’re not), or if an MSP (Managed Service Provider) is just […]
Safeguarding Client Data: How Financial Services Firms Can Stay Ahead of Evolving Cyber Threats
When cybercriminals successfully breach a financial services firm, they don’t just steal data—they gain the keys to commit devastating fraud, drain accounts, and potentially cripple your business. “It won’t happen to us” is a luxury businesses like yours can no longer afford. Here’s what you need to know about the threats specifically targeting your sector, […]
Unlocking Strategic IT Leadership: Are vCIO Services Right for Your Business?
Prepare yourself—you might just be about to discover what’s missing from your business’s technology strategy: dedicated IT leadership that aligns your tech investments with your goals. For small and medium-sized businesses in St. Louis and across the United States, the solution might not be hiring a full-time Chief Information Officer (CIO)—it could be engaging virtual […]
Ignoring Your MSP’s Advice? You Might Just Pay the Price
Seven minutes doesn’t sound like much time. But when 12 employees each lose seven minutes daily to slow systems—files taking ages to open, programs lagging, networks crawling—the math becomes sobering. That’s 84 minutes of lost productivity every day, or about seven hours weekly across your team. At a modest billing rate of $150 per hour, […]
New Year, New IT: 5 Essential Tech Resolutions for Your Business
By Farica Chang, Managing Principal Learning a new hobby? Clearing out the garage? Finally putting that gym membership to use? It might come as a pleasant surprise that while you’re laying out your New Year’s resolutions, you’re also helping set your business up for success in the next 12 months. It’s just a matter of […]
Why Is MSP Pricing Broken? A Provider’s Perspective
By Corbitt Grow, Director, Business Development You’re a business owner or manager, and you’ve decided it’s time to seek professional IT support. You’re already stretched thin, juggling countless responsibilities, and the mere thought of navigating the world of IT services is daunting. You start your search, hoping for clarity and straightforward solutions. Instead, what do […]
Using Microsoft 365 Business Standard? Premium or E3 May Be a Better Choice
By Principal Farica Chang Microsoft 365 has been a blessing for many small businesses, providing a suite of powerful tools and applications that simplify your IT-dependant processes. However, as your business evolves, the capabilities of Microsoft 365 Business Standard may no longer suffice, prompting the need to explore more advanced options. Let’s discuss how upgrading […]
Is Your Business Ready to Hand Over to Your Successor?
By Principal Farica Chang The time has come—from humble beginnings to local success story, you’ve put years of blood, sweat, and tears into your business, and now, you’re ready to move on. Whether you’re handing over to friends, family, or an investment firm, the transition’s sure to be emotional. What it shouldn’t be, though, is […]
Standardizing Emails for Scale: Enhancing Security and Customer Experience
By Principal Farica Chang It’s the small things that add together to make a big difference. This holds true for our client in the property management industry, who approached us to get help with standardizing their email management. Email accounts and signatures are like online calling cards, except these digital ones can make an especially […]
AEC, Large Files, and a Huge Cloud Success
By Principal Farica Chang In the ever-evolving world of business, companies continually face new challenges that demand innovative solutions. Much of the professional services world quickly pivoted to working from anywhere over the past few years with cloud-based file services like OneDrive, SharePoint, and Dropbox. Left behind were AEC (Architecture, Engineering, Construction) firms whose large […]
