Case Studies and Testimonials
We love working with our clients and are grateful for the opportunity to provide outsourced IT support. Listen to what they have to say about how we solved their problems and got their business's IT running smoothly.
*We take cybersecurity very seriously, and to protect our clients from social engineering tactics, we have removed full names and company names from this page.
Client Case Studies
Client Testimonials
Words cannot express my gratitude enough for all Anderson Technologies has done for [us]. As a nonprofit care facility, our technology needs were vast. When Anderson Technologies stepped in to help, you and your talented, dedicated team brought us completely up to speed, and we now feel technologically safe, secure and in capable hands. Network stability and security are now in place as well as a firewall. You all have been wonderful partners in problem solving as needed and saved us so much financially. Dropbox was also set up and organized by your team. This was a huge help in organizing all our confidential and organizational information. What we most appreciate is how your team "knows" us and looks out for us. They respond quickly to our calls and have the big picture in mind. The team customer service is exceptional and we now consider them to be part of [our] family.
L. G. Executive Director, Nonprofit OrganizationI regularly get messages from our staff about getting great service from Anderson Technologies and that your staff is so helpful and friendly. “For the millionth time, thank you for hiring Anderson Technologies…. [The team member I spoke with] quickly solved my problem, explained what I should do if it happens again, asked if there was anything else he could do to help me, and then thanked me for calling. Really—it’s quite remarkable how nice they are.” Thank you.
T. D. Office Manager, Nonprofit OrganizationIn IT, you’re totally exposed to whoever comes in, so trust is paramount. Anderson Technologies is a trusted resource—we can trust them completely.
J. B. Director of Client Development, Financial FirmNo matter the request, the Anderson [Technologies] staff is always helpful and agreeable. I've never been made to feel that my question isn't important.
R. S. Community Relations Director, Senior Living CenterWe feel like the luckiest clients in the world to have the technology back-up that we have with Anderson Technologies. We get so much more for our money—more knowledge and a broader spectrum of expertise than we could ever get if we were to hire just one IT employee. [Anderson Technologies] was able to find us a much less expensive option that still achieved what we need. They just want to serve the client… they are such buzz words, but it’s true. You’re getting dependable service from people that actually care… websites, networks, databases, they can do it all!
A. M. Board Member, Nonprofit OrganizationRead More from Our Amazing Clients
On Smooth Operations
On Outstanding Customer Service
Anderson Technologies has always provided excellent service since [our firm] began using them. From being friendly when you have forgotten your password for the nth time to setting up and restoring networks. I also consider the aspects of protection that is provided that we take for granted.
A. H. Project Manager, Energy Land ManagementAnderson Tech's [Technologies’] techs and office support are always on top of things. You need a task for your IT needs you can count on them to find the solution quick fast and in a hurry. They always put the customers’ needs first and foremost.
M. K. Community Manager, Property ManagementWe love you guys so much! I appreciate all that your team does for us. We place a ticket and you guys are on it within the same day! I couldn’t ask for anything else from you guys.
A. E. Office Manager, Financial FirmIt is nice knowing you have an IT partner that has your back. I can’t imagine life without that, or without Anderson Technologies.
D. R. Director of Operations, Manufacturing Firm
On Finding Solutions
If you’re looking for an IT company to provide IT service for your company, you need to have in your mind that you need a partner. Anderson [Technologies] is very good to work with in this way.
When we started this service with Anderson [Technologies], they came up with some options for us. They helped us to identify our requirements. They did a quick assessment to see what kind of files our company works with, and they helped us to identify the best solution to implement. This was our big challenge in 2023, and this worked very well. We are getting good feedback.
R. L. Operations Manager, Engineering FirmWe feel like the luckiest clients in the world to have the technology back-up that we have with Anderson Technologies. We get so much more for our money—more knowledge and a broader spectrum of expertise than we could ever get if we were to hire just one IT employee.
[Anderson Technologies] was able to find us a much less expensive option that still achieved what we need. They just want to serve the client… they are such buzz words, but it’s true. You’re getting dependable service from people that actually care… websites, networks, databases, they can do it all!
A. M. Board Member, Nonprofit OrganizationWe are a small company, but we still need quality service and support from our IT vendor. In the past, we weren’t getting that, but that has completely changed since we partnered with Anderson Technologies. They are responsive and professional, and they go above and beyond to secure the best, most cost-effective solutions to our IT challenges.
M. S. Executive Director, OrganizationAnderson Technologies, Inc. exhibits a sincere willingness to really listen to the unique needs of technology users and to implement the right solution(s) in a timely and cost-effective way.
C. T. Principal, Financial Firm
On Professionalism and Friendliness
Love your qualified technicians and professional service. Additionally, your technicians are friendly and personable.
K. M. Founder, Educational InstitutionAs former Director of Product Development at [a network service provider], I contracted with Anderson Technologies to provide IT resources to aid in the development of our marquee network management product. I was extremely pleased with the professionalism of both the IT staff and the company. I would highly recommend their services to any business that is looking to outsource their IT services.
T. G. Vice President, Software Development, Technology Provider[The Anderson Technologies] team has been very helpful during this time. I have been working with [a System Administrator] these past couple days trying to get set up to work from home and get my scanner up and running. He has been extremely patient and kind during this transition.
L. M. Employee, Tax FirmEach and every employee at Anderson Technologies always exhibits the utmost professional conduct and excellent work ethic in all areas of business, whether it pertains to a computer question or something as basic as a billing question.
J. B. Finance Manager, Technology ProviderAnderson Technologies has exceptionally high standards of service. Their staff members are professional, knowledgeable, friendly, and caring. They seem to be ready to help in a moment's notice and get the job done efficiently and effectively.
V. B. Accounting Manager, Non-Profit OrganizationThe friendliness, professionalism, and patience that each member of your staff has shown to me whenever they have helped has been excellent.
C. D. Activities Director, Educational InstitutionThis is written with great thanks for the way your company operates. I have worked with a handful of people within your organization and found each one to be very professional and efficient!
S. W. Administration, Manufacturing Firm
On Communication
The employees from Anderson Technologies are quick to respond to my requests for help & their follow-up is unprecedented. With any other tech company I've worked with, once I send a ticket for help I NEVER get follow up. I have to continue communication to get closure on the ticket. With Anderson Technologies - I'm definitely impressed!
A. S. Director of Collections, Property ManagementAnderson Tech's communication is clear, timely, and helpful. Response time is as good as it gets in today's customer service environment. Also, the associates never make you feel intimidated or foolish but meet you where you are with your knowledge of tech.
T. S. Archivist, Non-Profit Organization[Anderson Technologies] is responsive, diligent, and truly cares about its clients.
J. K. Office Manager, Nonprofit Organization
On COVID and Remote Work
I just want to say that [the Anderson Technologies] team has been fantastic throughout [the COVID-19] crisis in dealing with all the requests and needs that we have had. I can always count on whatever request I have to send you that it will be taken care of. You all have been great from answering the phones, to routing our calls and emails, to getting the task done. We are all still working from home and only because of you.
T. D. Office Manager, Nonprofit OrganizationAs you know working from home has its challenges even more so given the current situation... We have to give you and your team credit for building, maintaining, updating the infrastructure and providing the support when we needed it. We have been extremely busy and the last thing we wanted was any disruptions. Everything worked flawlessly. We look forward to the years ahead.
J. S. Owner, Architectural FirmAnderson Technologies is awesome. They managed to get our entire firm up and running remotely in four days. Thank you, AT! We wouldn’t be up and running, helping our clients, without you!
K. B. Partner, Law Firm
On Enhanced Security
Computers have gotten a lot more complicated, so I’m glad Anderson Technologies is here. Things are a LOT more reliable now than they ever were. When they come in, they truly FIX the problem. It’s a long-term fix. It’s not like a “band-aid” fix where they just slap more wires on it. They actually take the time to look at it and figure out what the actual issue is and correct the issue rather than just the symptoms of the issue. That’s the big difference I’ve seen from what other companies do.
With Anderson Technologies, we have increased security for our data now, which makes me feel better. HIPAA laws are getting more strict, and there’s a lot more cyber terrorism than there used to be. There are reported incidents of dentists being targeted by cyber terrorists. I didn’t know that existed prior to them coming in to help us. Thanks to Anderson Technologies, now we are protected.
M. E., D.D.S Dentist, Dental OfficeThere are a lot of people out there, but you can’t trust just anybody with your computer information. While your dentist keeps many of your secrets…well, your computer person does, too! We were so happy to find them. We knew we had a problem but we didn’t know how to go about finding someone to help us. Everything they do is so competent; they know what they are doing!
J. E. Business Manager, Dental OfficeI’m so grateful for Anderson Technologies. It’s a relief to know that we have such professionals on our team. They have made my job so much easier, saving us time, upgrading our technology and tightening our computer security levels.
V. H. Administrator, Nonprofit Organization
Transitioning IT firms can feel like a daunting project, but Anderson made it feel seamless. They worked directly with our prior IT firm and provided very organized steps along the way to make sure everything transitioned with no interruption. Our staff was not impacted or even aware that the transition occurred until after it was completed, and they received contact information for the new support team.
K. W. CAO/CCO, Wealth Management Firm