Moments With Mark: Break/Fix or Managed IT Services?

https://vimeo.com/718797364 In another in our new series, “Moments With Mark,” Founding Principal Mark Anderson discusses the important differences between the break/fix model of IT services, and why, ultimately, Anderson Technologies chose to become a managed IT services provider instead. If video isn’t for you, the transcript is below. Related Reading Threads of Connection: An Interview with Mark […]
Anderson Technologies Recognized as a Best Cybersecurity Firm for 2022

Take a Look at the Small Business Monthly Issue Anderson Technologies has been featured by Small Business Monthly as one of St. Louis’s Best IT Firms or Best Cybersecurity Firm for the past five years, now claiming the latter title for 2022! If you’re feeling frustrated by IT “solutions” that miss the mark for your organization, […]
IT You Can Trust

By Client Success Manager Ryenn Gaebler *Names have been changed in accordance with our commitment to privacy and security. When you’re looking for a firm to help you manage your finances, trust is paramount. The same rule applies to the firm you choose to help with your IT. How can you be sure the machines […]
Learn: What Is MFA and Why Do I Need It?

Multi-factor authentication (MFA), also known as two-factor authentication (2FA), is now the industry-standard solution for keeping your accounts safe—and for good reason. It feels like every week there’s another report of a data breach exposing thousands or millions of usernames, passwords, and other personal identifiable information (PII). If you’ve ever reused a password, multiple accounts could be […]
Life Is Too Short to Rely on a Broken Computer

By Client Success Manager Ryenn Gaebler *Names have been changed in accordance with our commitment to privacy and security. What areas of your business hide behind the barrier of “how it’s always been done”? We hear this sentiment so often it might as well be a small business calling card. Small or family-owned businesses can […]
Anderson Technologies Recognized as a Best IT Firm for 2021

Anderson Technologies has been featured by Small Business Monthly as one of St. Louis’s Best IT Firms or Best Cybersecurity Firm for the past five years, claiming both titles for 2021! If you’re feeling frustrated by IT “solutions” that miss the mark for your organization, it’s time to experience IT done differently. Communication, education, and trust mean […]
The Client Success Approach: Bringing the People Back to Tech

By Client Success Manager Ryenn Gaebler Tech support sometimes gets a bad reputation for being less than personable, to put it kindly. In my experience, businesses outside the tech field tend to look at their IT staff or managed services provider (MSP) with some level of exasperation. Either the technician misunderstands what issue you’re having […]
Growing Together: Looking at a Long-Term IT Partnership

What will your relationship with your managed services provider (MSP) look like in 20 years? As technology continues to leap forward, it can be difficult to imagine what business technology will look like in a year, let alone twenty! What values lead to a lasting MSP partnership? To explore this question, we spoke with one […]
Virtual Landscapes: IT Support from Afar

https://vimeo.com/572222273 Over the last year, organizations in every industry have learned the value of adaptability. Seemingly overnight, business lunches and water cooler chats were replaced with Zoom meetings and virtual desktops in home offices. Connecting with someone across the world now requires the same amount of effort as connecting with someone from the office you […]
[Updated for 2021] Cybersecurity Essentials Checklist

https://vimeo.com/569934803 The start of a new decade brings a sense of changing times and new beginnings. For your cyber security, it marks a good time to review how the state of cyber threats has changed since the time of Y2K or the 2013 Yahoo data breach. With the evolving threats and methods deployed in cyber […]