Dogs haven’t changed in the last 20 years… But technology has.
Country Acres Pet Resort owner Greg Thompson has a complex business with simple computing needs.
“Our 11,000 square foot resort and grooming facilities are spread out over three buildings with network cables running underground. Our server and computer workstations experience the normal wear and tear of small business life,” he explains. Plus, he says, “There’s lots of hair in this environment!”
The facility provides a loving home-away-from-home for animals every day of the year so Greg relies on Anderson Technologies’ Managed Tech Services (Citadel) to keep his computer infrastructure running smoothly all the time. The network is kept secure by a hardware firewall, all computers patched against outside threats, critical business data backed up, and proprietary kennel software updated regularly to run the resort.
Country Acres’ experienced staff uses their computer systems to help give each pet warm, loving, and expert care on a reliable basis. If a computer was to experience a problem or to go down, it would have a direct impact on the business’ ability to provide needed services on a timely basis. Greg counts on Anderson Technologies to foresee upcoming issues and ensure they are always up and running.
One of Greg’s main concerns is software upgrades. “My needs don’t really change that often, but the tech world does. For example, QuickBooks™ requires that I upgrade every three years. Whenever I get a message to upgrade any of my major software resources, I call Anderson Technologies. They make sure I’m always up to date with server and workstation security patches, operating systems updates, anti-malware/spyware, and the kennel software programs critical to my business. I have trusted Anderson Technologies as my IT professional service provider for over 15 years. They are honest, highly skilled, detail oriented, and they actually care about how your system works. I trust them 100% and working with them gives me ultimate peace of mind for my technology needs.”
Learn more about Anderson Technologies’ Managed Tech Services at https://andersontech.com/services/managed-tech-services and Country Acres Pet Resort at http://countryacresresort.com.