Managed IT Services

Unburden Yourself from IT with a Trusted Partner

Save time, money, and unwelcome surprises with a Managed IT Services Provider (MSP).

72%

of companies contract their IT to a Managed IT Services Provider

source: Deloitte

Technology and cybersecurity can be intimidating and complex. Do you have the time and energy to truly understand it all? Wouldn’t you rather spend that time growing your business?

If you’re going to invest in a technology partnership, you deserve an ally who will communicate with you honestly and clearly – without intimidation through tech jargon. Your partner should advise you by always sitting on your side of the table as a trusted advocate for your business.

At Anderson Technologies, we don’t lose sleep over the success of our company, we lose sleep over the success of yours. We don’t offer a one-size-fits-all solution; we customize an IT strategy tailored for your business needs.

Managed IT Services:
An Entire Team at a Fraction of the Cost

No growing business should feel the panic that strikes when productivity hits a brick wall due to an IT meltdown. Nor should they feel weighed down by tedious hours wasted keeping up with preventative tasks to maintain a robust IT system.

An experienced Managed IT Services Provider takes the hassle out of managing your IT infrastructure.

Our team of IT experts take a strategic approach to understand your business and its unique needs, no matter what they are.

Managed IT Services professionals are glad to work with you

What Do Managed IT Services Providers Do?

A trusted MSP wants to keep your business at the top of its game. A good working relationship with your MSP built on trust allows you to discuss all your concerns and questions, no matter how complex or simple, and get problems resolved quickly. An MSP should be there for you.

An MSP provides you with an entire outsourced IT department. With a team of experts awaiting your call, MSPs can stay ahead of issues before they become problems. They provide layers of protection for a lower price than hiring an IT department.

The expert technicians working for MSPs have a variety of experience to share with different industries, including yours. If a small- to mid-sized business only has the budget for one or two internal IT professionals, the foundation is limited. What happens when one member of the team goes on a vacation or moves to another job? Half of the firm’s knowledge base and expertise is gone. An MSP is present for the long term, with no gaps in coverage and 24/7 availability.

Why Use a Managed IT Services Provider?

Above all, an IT managed services provider must be trustworthy and have your best interests at heart. When looking for the ideal match for your business, carefully research your options. Sign on with an MSP who understands the vision for your company and will help make it the best it can be. Good managed IT services and support brings ongoing technology research, tools, new software and solutions, and awareness of emerging threats and obsolescence issues—like Windows 7 end of support.

One of the first things an MSP should do for their prospective clients is conduct a complete security audit of their business network. This includes inspections and tests of network hardware, backup systems, software, firewalls, and more. While the biggest concerns are addressed, they maintain your security in the background by using remote monitoring and management software (RMM) and professional services automation platforms (PSA) to stay ahead of attacks and implement updates as soon as possible.

While the initial investment in managed IT may seem daunting, the right partner will save you money in the long run. With new, better technology and managed services, your company will save money through greater uptime, more efficient employees, a more secure network, and avoiding the costs associated with a potential ransomware attack and data breach.

MSPs also have access to software options that individual companies might not be able to consider because of cost or because they don’t reach a minimum number of workstations. However, since MSPs maintain services for many clients, they can purchase software in larger quantities and offer them at a better rate.

Custom planning helps with affordability as well. Many MSPs allow you to pay only for what you need. The same goes for cloud services and backup providers, all of which the MSP can manage for you.

If you need help fast, MSPs are able to deploy a team at the first sign of trouble. While many IT issues can be resolved remotely, a good MSP is always ready to hit the ground running and assist in any possible way.

Another important benefit of employing an MSP is having a proactive defense against cyberthreats. Ransomware? Hackers? Malware? These are constant threats to businesses, but managed IT services stays ahead of them and is ready to step in immediately in case of a disaster.

Maintaining regular backups is another essential part of managed services. The best way to defend against cybersecurity disasters is to maintain regular backups of your server and files. Inevitably, issues arise, but with reliable backups, whether in the cloud or locally housed, an MSP can get your company back up and running quickly.

People occasionally make mistakes. One day, an employee may be rushing to sort through emails, will see one that looks like something from a trusted client, and will click on the link inside, accidentally downloading malware. This example illustrates why employee training is essential. Training can be provided by a managed IT service.

How about your password policy? As hacking software becomes more sophisticated, passwords must adjust to remain secure. An MSP can train your employees and help implement a solid password policy. Your cybersecurity education should be top priority.