Byte-Size Tech: 3 Tips for Troubleshooting Before Calling IT

Save yourself a call! Use these troubleshooting tips

Libby Powers and Junior Systems Administrator Ben Fairbanks, both of Anderson Technologies, chat about one of the most common issues computer users face: slow operations. Ben identifies three possible approaches to troubleshoot that can often resolve the issue without starting a ticket with your IT provider. Ben shares tips about internet speeds, connectivity, computer updates, […]

Byte-Size Tech: Server Failure Doesn’t Mean Business Failure if You Have Backups

Server Failure is Okay with Backups

Mark Anderson and Libby Powers discuss the importance of backups. Mark shares the story of a new client who’s server crashed on day three of our managed IT services agreement. Because Anderson Technologies had implemented backups on a Business Continuity Disaster Recovery Device, most employees at the client couldn’t even tell that the server had […]

Byte-Size Tech: Working from Home with a VPN?

Are you working from home with a VPN?

… What Could Go Wrong? Mark Anderson and Libby Powers of Anderson Technologies take a moment to explain how a popular work-from-home set-up might not be providing the security you want. If you’re re-evaluating your remote work set-up, or considering a hybrid work (part time at home) model, it is important to dig into the […]

Byte-Size Tech: Make Big Changes with IT In Mind

Make business changes with IT in mind

Amy Anderson and Libby Powers of Anderson Technologies take a managed IT services provider approach to big changes. In light of the tumultuous last year, many businesses are facing an office move, remote work, or rightsizing operations. If you are too, be sure to plan with your IT needs in mind. The best way to […]

Byte-Size Tech: Insure Against Tech Disaster

Can you truly insure against technological disaster in business?

Anderson Technologies’ Junior Systems Administrator Quentin Topping sits down with Libby Powers to talk about the little things a managed IT services provider does every day to protect from big disasters. Sometimes, things like insurance and maintenance can seem useless, but insuring your business against potential disaster is something you’ll wish you’d done before the […]

Byte-Size Tech: Don’t Get Zoom-Bombed!

Don't get Zoom Bombed at your next meeting

https://vimeo.com/514332080 Mark Anderson and Libby Powers chat about Zoom best practices and share the story of a client who recently got Zoom-bombed after posting the details of their call publicly. Zoom has some security features baked in, but be sure to toggle them and use the tips Mark and Libby share to ensure you have […]

Byte-Size Tech: Employee Training Can Make Or Break Your Cybersecurity

Training Can Make Cybersecurity Work

https://vimeo.com/509920559   Mark Anderson and Libby Powers chat about the importance of employee training when it comes to your business’s cybersecurity. Even the most protected network is vulnerable when bad actors are unwittingly given access. Libby shares a personal story of getting phished, and the consequences of a single click. Related Reading Free Ebook: Cybersecurity […]

Byte-Size Tech: Managed IT Firm Stopped Ransomware Attack In Progress

This IT Firm Stopped a Ransomware Attack In Progress

https://vimeo.com/509913193   Mark Anderson and Libby Powers of Anderson Technologies share background on ransomware, and what happened when Anderson Technologies encountered a ransomware attack happening to one of their clients! Spoiler alert: all of the data was saved. Related Reading How to Protect Your Data from Ransomware Ransomware as a Service: When Criminals Mimic Corporations […]