Byte-Size Tech: What Does Successful Onboarding Look Like?

https://vimeo.com/596551834 Ryenn Gaebler of the Client Success team at Anderson Technologies identifies what makes a successful onboarding process, and what you can expect from Anderson Technologies! Related Reading Byte-Size Tech: Painless Transition to a new MSP Good Sports: Partnering with an MSP After a Disruptive Hack Client Success Transcript Ryenn Gaebler: Hey, everyone, thank you for […]

Byte-Size Tech: Internet Provider and IT Provider Not Playing Nice?

https://vimeo.com/589919998 What happens when your ISP (Internet Service Provider) and MSP can’t agree on what’s wrong, or who should provide the solution? For a non-profit we spoke with, the solution was a managed IT services provider who could get to the bottom of things and get the job done. Related Reading Is Your Computer Slowing […]

Growing Together: Looking at a Long-Term IT Partnership

IT Client Success Story

What will your relationship with your managed services provider (MSP) look like in 20 years? As technology continues to leap forward, it can be difficult to imagine what business technology will look like in a year, let alone twenty! What values lead to a lasting MSP partnership? To explore this question, we spoke with one […]

Byte-Size Tech: Painless Transition to a new MSP

https://vimeo.com/589939624 Changing Managed IT Services Providers may feel like a messy divorce. But the transition doesn’t have to be painful! In the right hands, transitioning to a new MSP is painless, easy, and organized. Related Reading Byte-Size Tech: Welcome to Managed IT Services Should You Break Up With Your MSP? Downtime Lifeline: One Firm’s Battle […]

Virtual Landscapes: IT Support from Afar

IT Client Success Story

https://vimeo.com/572222273 Over the last year, organizations in every industry have learned the value of adaptability. Seemingly overnight, business lunches and water cooler chats were replaced with Zoom meetings and virtual desktops in home offices. Connecting with someone across the world now requires the same amount of effort as connecting with someone from the office you […]

Byte-Size Tech: Welcome to Managed IT Services

Welcome to Managed IT Services

https://vimeo.com/560024749 Mark Anderson and Libby Powers of Anderson Technologies break down who can benefit from a managed services approach to IT support, and how it is different from an internal IT team, or traditional break/fix IT support. Curious about managed IT services for your business? Reach out today! Related Reading What Is Managed IT Services? […]

Byte-Size Tech: Recovering from a Hack Can Be Pricy

Don't let a breach blow your budget

Libby Powers and Ben Fairbanks of Anderson Technologies dive into a recent new client’s story. This non-profit struggled to deal with a hack of their former server and needed a comprehensive IT solution in one vendor. Now, with a solid foundation, they know their data is protected. Related Reading What Is Managed IT Services? Good […]

Good Sports: Partnering with an MSP after a Disruptive Hack

IT Client Success Story

https://vimeo.com/572233720 Even if a hack doesn’t bring operations to a screeching halt, the impact has ripples that affect productivity, effort, and an organization’s approach to cyber security and IT. After suffering a breach of their legacy server, a sports nonprofit based in Pennsylvania reached halfway across the country for the right solution. “At the end […]

Sharing the Work Load: The Case for Co-Managed IT Services

Reaching for co-managed solutions

If your business already has a large in-house IT department or merely a dedicated staff of one or two IT professionals, hiring a Managed Services Provider (MSP) may feel like a moot idea. Not everyone needs an MSP for their IT needs, right? The answer to that isn’t as black and white as you might […]

Byte-Size Tech: What Is Co-Managed IT?

Is a co-managed IT solution right for your business?

https://vimeo.com/534590249 Co-Managed IT may be a new concept for a lot of viewers, but Mark Anderson and Libby Powers of Anderson Technologies break it down. A co-managed IT solution is a partnership between your internal IT team and a managed IT services provider brought in to help handle workload, fill skill gaps, and provide access […]