Byte-Size Tech: Painless Transition to a new MSP

screengrab from video

Changing Managed IT Services Providers may feel like a messy divorce. But the transition doesn’t have to be painful! In the right hands, transitioning to a new MSP is painless, easy, and organized. Related Reading Byte-Size Tech: Welcome to Managed IT Services Should You Break Up With Your MSP? Downtime Lifeline: One Firm’s Battle With […]

Virtual Landscapes: IT Support from Afar

IT Client Success Story

https://vimeo.com/572222273 Over the last year, organizations in every industry have learned the value of adaptability. Seemingly overnight, business lunches and water cooler chats were replaced with Zoom meetings and virtual desktops in home offices. Connecting with someone across the world now requires the same amount of effort as connecting with someone from the office you […]

Byte-Size Tech: Welcome to Managed IT Services

Welcome to Managed IT Services

Mark Anderson and Libby Powers of Anderson Technologies break down who can benefit from a managed services approach to IT support, and how it is different from an internal IT team, or traditional break/fix IT support. Curious about managed IT services for your business? Reach out today! Related Reading What Is Managed IT Services? 3 […]

Byte-Size Tech: Recovering from a Hack Can Be Pricy

Don't let a breach blow your budget

Libby Powers and Ben Fairbanks of Anderson Technologies dive into a recent new client’s story. This non-profit struggled to deal with a hack of their former server and needed a comprehensive IT solution in one vendor. Now, with a solid foundation, they know their data is protected. Related Reading What Is Managed IT Services? Good […]

Good Sports: Partnering with an MSP after a Disruptive Hack

IT Client Success Story

https://vimeo.com/572233720 Even if a hack doesn’t bring operations to a screeching halt, the impact has ripples that affect productivity, effort, and an organization’s approach to cyber security and IT. After suffering a breach of their legacy server, a sports nonprofit based in Pennsylvania reached halfway across the country for the right solution. “At the end […]

Sharing the Work Load: The Case for Co-Managed IT Services

Reaching for co-managed solutions

If your business already has a large in-house IT department or merely a dedicated staff of one or two IT professionals, hiring a Managed Services Provider (MSP) may feel like a moot idea. Not everyone needs an MSP for their IT needs, right? The answer to that isn’t as black and white as you might […]

Byte-Size Tech: What Is Co-Managed IT?

Is a co-managed IT solution right for your business?

https://vimeo.com/534590249 Co-Managed IT may be a new concept for a lot of viewers, but Mark Anderson and Libby Powers of Anderson Technologies break it down. A co-managed IT solution is a partnership between your internal IT team and a managed IT services provider brought in to help handle workload, fill skill gaps, and provide access […]

Byte-Size Tech: 3 Tips for Troubleshooting Before Calling IT

Save yourself a call! Use these troubleshooting tips

Libby Powers and Junior Systems Administrator Ben Fairbanks, both of Anderson Technologies, chat about one of the most common issues computer users face: slow operations. Ben identifies three possible approaches to troubleshoot that can often resolve the issue without starting a ticket with your IT provider. Ben shares tips about internet speeds, connectivity, computer updates, […]

Byte-Size Tech: Server Failure Doesn’t Mean Business Failure if You Have Backups

Server Failure is Okay with Backups

Mark Anderson and Libby Powers discuss the importance of backups. Mark shares the story of a new client who’s server crashed on day three of our managed IT services agreement. Because Anderson Technologies had implemented backups on a Business Continuity Disaster Recovery Device, most employees at the client couldn’t even tell that the server had […]

Byte-Size Tech: Working from Home with a VPN?

Are you working from home with a VPN?

… What Could Go Wrong? Mark Anderson and Libby Powers of Anderson Technologies take a moment to explain how a popular work-from-home set-up might not be providing the security you want. If you’re re-evaluating your remote work set-up, or considering a hybrid work (part time at home) model, it is important to dig into the […]